NC has released a new client fix after some Steam players reported that AION 2 was no longer correctly recognizing their Advanced Access status. The company says the issue should now be resolved, along with separate problems affecting in-game purchases.
There is no additional downtime required. Players simply need to restart the client so the latest update can be applied.
One issue, however, is still being investigated: account linking between Steam and PURPLE.
Advanced Access Should Now Be Recognized Correctly
The most immediate problem affected players who had already paid for a Founder's Pack but found that AION 2 was not properly recognizing their Early Access entitlement when they attempted to log in.
That is a particularly unpleasant bug in a game where the entire point of buying a Founder's Pack is getting access before the October 5 free-to-play launch.
NC says a fix has now been deployed. If your account was affected, the first thing to do is therefore very simple: close AION 2 completely and restart the client. The update should then install automatically.
The same patch is intended to resolve reported problems with in-game purchases.
For anyone still sorting out exactly how the two PC platforms work, our AION 2 Steam vs PURPLE guide explains the important differences. The game itself is the same, but account access and purchases make choosing your platform considerably more important than simply deciding which launcher icon looks nicest on the desktop.
Account Linking Is Still Being Investigated
This is the part players should pay attention to.
NC says it is still investigating account linking issues. The company has not yet provided a complete explanation of what is going wrong or a final fix, so players should avoid assuming that today's Advanced Access patch has solved every Steam and PURPLE problem.
There is also an important detail in NC's official Launch FAQ: you do not need to link a Steam account with a PURPLE account simply to play AION 2 through Steam.
Linking is only necessary if you want to access the same character and progression through both platforms.
That means players who are already happily playing through Steam do not need to start connecting accounts simply because the option exists. With linking issues currently under investigation, unnecessary account experiments are probably something best saved for another day.
Twitch Linking Is a Separate Matter
There is another layer of confusion because AION 2 is also running launch Twitch Drops.
Connecting Twitch for rewards is separate from deciding whether Steam and PURPLE should share your game account. We recently covered the process in our AION 2 Twitch Drops launch guide, where players can collect the current cosmetic rewards by watching eligible streams.
In other words, there are currently several different accounts orbiting AION 2, and clicking every available Link button is not necessarily a required launch activity.
Our AION 2 Before You Play checklist also covers the other launch preparations, including platforms, servers, factions and rewards.
AION 2 Is Handling a Very Large Advanced Access Launch
The technical problems are arriving during an unusually large paid head start. AION 2 has already reached 171,530 concurrent players on Steam during Advanced Access, without counting anyone using PURPLE.
NC has also been rapidly expanding server capacity, while the full AION 2 free-to-play Global launch arrives on October 5. That will remove the Founder's Pack requirement entirely and potentially bring another large wave of players into Atreia.
For now, the practical advice is straightforward.
If AION 2 suddenly stopped recognizing your Advanced Access entitlement, restart the client and let the new patch install. If the problem involves linking Steam and PURPLE accounts, however, NC is still working on it.
Sometimes the most advanced skill in an MMO launch is knowing which button not to press yet.
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