Wednesday, February 21, 2024

Navigating the Purple Migration: A Comprehensive Guide for Aion Online Players

In February 2024, Aion Online players are set to experience a significant transition as NC America (formerly NCWEST) player accounts migrate to the new PLAYNC platform. This move, aimed at unifying and enhancing the gaming experience across NCSoft's titles, introduces PURPLE, a modern launcher equipped with new features. Here's everything you need to know about the upcoming migration and how to seamlessly transition to PURPLE.

Key Migration Details

  • Migration Date: The account migration process will commence on March 12, 2024. This involves transferring all existing NCWEST accounts to the PLAYNC platform.
  • PURPLE Launcher: Alongside the migration, NC Launcher 2 will be upgraded to PURPLE. This new launcher promises a more streamlined and feature-rich user experience.
  • Account Types: Players currently using NCWEST accounts for Aion, Lineage II, and Blade & Soul will see their accounts automatically migrated to PLAYNC. Those with existing PLAYNC accounts, possibly from playing mobile NCSoft games or titles in other regions, will need to follow specific steps if their accounts are considered "conflicting."

Installation and Migration Process

  1. Installing PURPLE: Once PURPLE launches, players can begin the update by opening NC Launcher 2, which will automatically start downloading PURPLE. A direct download link will also be available.
  2. Account Migration: For most players, the migration process will be as simple as logging into PURPLE. However, those with conflicting accounts (the same email address used for both NCWEST and PLAYNC accounts) will need to follow additional steps to migrate successfully.

Guide for Different Player Scenarios

  • Current Players without Previous PLAYNC Accounts: Your NCWEST accounts will automatically migrate. Simply log in to PURPLE using your existing credentials.
  • Current Players with Conflicting PLAYNC Accounts: If your NCWEST and PLAYNC accounts share an email address, you'll need to link your NCWEST account to a new email address. This process involves verifying your account status, entering your current password, and selecting a new email for your PLAYNC account.
  • New Players or Those Creating New Accounts: New players or those wishing to start fresh can create a new PLAYNC account directly through PURPLE, ensuring they select the correct region for their account registration.

Additional Information and Support

  • Discord Community: Players seeking help or more information about the migration to PURPLE are invited to join the Aion Online Discord community. Here, channels and FAQs specifically for PURPLE-related discussions are available.
  • Customer Support: For further assistance, players can reach out through the provided contact link:


The migration to PURPLE and the transition of accounts to the PLAYNC platform mark a new chapter for Aion Online and other NCSoft titles. By following the outlined steps and utilizing the available resources, players can ensure a smooth transition to the new system. This update not only promises to enhance the gaming experience with new features but also signifies NCSoft's commitment to providing a unified and improved platform for its community.

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